Terms & Conditions

Intellectual Property
All content published and made available on our Site is the property of Mayhart Digital Ltd and the Site's creators. This includes, but is not limited to images, text, logos, documents, downloadable files and anything that contributes to the composition of our Site.

User Contributions
Users may post the following information on our Site:

• Photos;
  
• Videos; and
  
• Public comments.
  

By posting publicly on our Site, you agree not to act illegally or violate these Terms and Conditions.

Accounts
When you create an account on our Site, you agree to the following:

1. You are solely responsible for your account and the security and privacy of your account, including passwords or sensitive information attached to that account; and
   
2. All personal information you provide to us through your account is up to date, accurate, and truthful and that you will update your personal information if it changes.
   

We reserve the right to suspend or terminate your account if you are using our Site illegally or if you violate these Terms and Conditions.

Sale of Goods
These Terms and Conditions govern the sale of goods available on our Site.

The following goods are available on our Site:

• Courses;
  
• Membership; and
  
• Digital downloads.
  

We are under a legal duty to supply goods that match the description of the good(s) you order on our Site.

These Terms and Conditions apply to all the goods that are displayed on our Site at the time you access it. This includes all products listed as being out of stock. All information, descriptions, or images that we provide about our goods are as accurate as possible. However, we are not legally bound by such information, descriptions, or images as we cannot guarantee the accuracy of all goods we provide. You agree to purchase goods from our Site at your own risk.

We reserve the right to modify, reject or cancel your order whenever it becomes necessary. If we cancel your order and have already processed your payment, we will give you a refund equal to the amount you paid. You agree that it is your responsibility to monitor your payment instrument to verify receipt of any refund.

Subscriptions
Your subscription automatically renews and you will be automatically billed until we receive notification that you want to cancel the subscription.

To cancel your subscription, please follow these steps: 14 days before renewal.

Payments
We accept the following payment methods on our Site:

• Credit Card.
  

When you provide us with your payment information, you authorise our use of and access to the payment instrument you have chosen to use. By providing us with your payment information, you authorise us to charge the amount due to this payment instrument.

If we believe your payment has violated any law or these Terms and Conditions, we reserve the right to cancel or reverse your transaction.

Right to Cancel and Receive Reimbursement (Digital Products)

If you are a customer living in the United Kingdom or the European Union, you have the right to cancel your contract for the purchase of digital content within 14 days — unless you have started accessing the content, in which case your right to cancel is waived, as outlined below.

Cancellation Period

The cancellation period ends 14 days from the date of purchase for digital products not supplied on a physical medium (e.g. online courses, downloads, or templates).

To exercise your right to cancel within this period, you must contact us by email at [email protected]  or by post at 128 City Road, London, EC1V 2NX. You may use a copy of the Cancellation Form at the end of these Terms, but you are not required to do so.

Important: Loss of Cancellation Right

By purchasing any of our digital products, you provide express consent to receive the content immediately and acknowledge that you lose your right to cancel once any portion of the product has been accessed or downloaded.

To ensure fairness to all customers, and to prevent misuse of this policy, we do not offer refunds if more than 20% of a digital product has been viewed, downloaded, or completed, regardless of whether the content has been found useful or not. Usage is tracked through our platform and verified during any refund request.

We recommend reviewing product descriptions and examples carefully before purchase to ensure it suits your needs.

Reimbursement

If you cancel a digital purchase within the cancellation period and before accessing the product, we will issue a full refund using the same payment method you used. No fees will be charged for the reimbursement.

This statutory right is separate from any goodwill refund policies we may offer in other circumstances.

Consumer Protection Law
Where the Sale of Goods Act 1979, the Consumer Rights Act 2015, or any other consumer protection legislation in your jurisdiction applies and cannot be excluded, these Terms and Conditions will not limit your legal rights and remedies under that legislation. These Terms and Conditions will be read subject to the mandatory provisions of that legislation. If there is a conflict between these Terms and Conditions and that legislation, the mandatory provisions of the legislation will apply.

Limitation of Liability
Mayhart Digital Ltd and our directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities and expenses including legal fees from your use of the Site.

Indemnity
Except where prohibited by law, by using this Site you indemnify and hold harmless Mayhart Digital Ltd and our directors, officers, agents, employees, subsidiaries, and affiliates from any actions, claims, losses, damages, liabilities and expenses including legal fees arising out of your use of our Site or your violation of these Terms and Conditions.

Applicable Law
These Terms and Conditions are governed by the laws of the Country of England.

Severability
If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under applicable laws, those provisions will be deemed void and will be removed from these Terms and Conditions. All other provisions will not be affected by the removal and the rest of these Terms and Conditions will still be considered valid.

Changes
These Terms and Conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our Site and the way we expect users to behave on our Site. We will notify users by email of changes to these Terms and Conditions or post a notice on our Site.

Contact Details
Please contact us if you have any questions or concerns. Our contact details are as follows:

______________________________________
[email protected]
128 City Road, London, EC1V 2NX

Cancellation Form

If you want to cancel your contract of sale with us you may use a form and email or post it back to us at the address below.

To: www.homefragrance.academy
Address: 128 City Road, London, EC1V 2NX
Email: [email protected]